faq

FAQ

Frequently asked questions

Do you deliver?
We offer free delivery for local orders above 55 USD. For international orders a shipping fee applies.
You can pick up your purchased items every Saturday from 10am to 12pm at our atelier. We're excited to meet you in person!
Our atelier is situated in Metn, Jisr El Bacha, Industrial area. Click the address link in our bio for directions.
Pre-ordering ensures product availability and allows us to maintain our commitment to quality by preparing your order with care.
Most of our items can be customized in terms of colors or wood type, but size customization isn't available as our dimensions are standardized.
Our serving boards are crafted from naturally treated pure solid wood. As they are used for serving food, we recommend avoiding chemicals. Color customization can be done by changing the wood type.
All of our items are locally handcrafted using imported, first-rate solid wood. We prioritize sourcing the finest materials from around the world to ensure that our products meet the highest standards.